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On the System Email Settings page you can name a default address from which all On Demand email communications will be sent.

1. Select Administration from the Quick Links menu.

2. Select Configuration from the Administrator menu.

3. Select Email Settings. The Email Settings page displays.

4. Click the System Email Settings tab.

System Email Settings

  • From/To Reply Address:
  • Outgoing Mail Server (SMTP):
  • Outgoing Server Port (SMTP):
  • Use the following type of encrypted connection:
  • Outgoing Server (SMTP) Requires Authentication: Check this box if a username and password is required by your SMTP mail server to send email on your behalf. Complete the Username and Password fields if they're required.

Email Templates

Auto-response e-mail messages can also be modified from this screen. Auto-responses templates are available for the following:

• Support Ticket • Support Thread • Support Error

• Activities • Task • Forgot Password

• Suggestion Box • Change Request for Profile • Change Request for User

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