From CommenceCRM-Help
m (cleaned up steps) |
m |
||
Line 1: | Line 1: | ||
− | You can attach documents directly to an account | + | You can attach documents directly to an account, or upload a file directly to the Documents library without attaching it to any company. |
* Starting from the Documents tab, select the folder where you wish to add the document. Click '''New'''. | * Starting from the Documents tab, select the folder where you wish to add the document. Click '''New'''. | ||
− | * Starting from the Accounts | + | * Starting from the Accounts tab, open the account detail and go to the Related Info section below. Where it says ‘Select a related view’ choose Documents from the drop-down. Click the '''New Document''' button. |
The “Upload File to Fileserver” dialog will appear. Complete the information fields below, then click on the “Save and Close” button to upload the document. | The “Upload File to Fileserver” dialog will appear. Complete the information fields below, then click on the “Save and Close” button to upload the document. |
Latest revision as of 17:15, 24 October 2014
You can attach documents directly to an account, or upload a file directly to the Documents library without attaching it to any company.
- Starting from the Documents tab, select the folder where you wish to add the document. Click New.
- Starting from the Accounts tab, open the account detail and go to the Related Info section below. Where it says ‘Select a related view’ choose Documents from the drop-down. Click the New Document button.
The “Upload File to Fileserver” dialog will appear. Complete the information fields below, then click on the “Save and Close” button to upload the document.
- Document: Click on the “Browse” button to locate and select the document on your PC.
- Title: Enter a brief summary of the document in the Title field. This field is mandatory.
- Description: Put more details in the Description. This field is mandatory.You may enter the same information as Title.
- Show in Customer View: Select "Yes"
- Company News: Select "Yes" if you want the document to appear on everyone’s dashboard
Return to Documents