From CommenceCRM-Help
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| − | When an | + | When an account record is deleted it is sent to a holding center called '''Garbage''' where it can be permanently deleted, restored to its original location or sent to a secondary file storage area called the '''Attic''' for safekeeping. Only administrators can view, delete, move or restore information in the Garbage area, safekeeping your system data. |
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1. Select '''Administration''' from the '''Quick Links''' menu. | 1. Select '''Administration''' from the '''Quick Links''' menu. | ||
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3. Select '''Garbage'''. ''The list of deleted records displays.'' | 3. Select '''Garbage'''. ''The list of deleted records displays.'' | ||
| + | 4. Check the box next to the appropriate file(s) you wish to impact. | ||
| − | + | 5. Select: | |
| − | + | * '''Delete''' to permanently delete the file | |
| + | * '''Restore''' to restore the information to its original location, or | ||
| + | * '''Move to Attic''' to archive the file in the Attic. | ||
Latest revision as of 15:16, 17 October 2012
When an account record is deleted it is sent to a holding center called Garbage where it can be permanently deleted, restored to its original location or sent to a secondary file storage area called the Attic for safekeeping. Only administrators can view, delete, move or restore information in the Garbage area, safekeeping your system data.
1. Select Administration from the Quick Links menu.
2. Select Data Administration from the Administrator menu.
3. Select Garbage. The list of deleted records displays.
4. Check the box next to the appropriate file(s) you wish to impact.
5. Select:
- Delete to permanently delete the file
- Restore to restore the information to its original location, or
- Move to Attic to archive the file in the Attic.