Difference between revisions of "Commence CRM Help"

From Commence CRM-Help

 
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= Welcome to Commence =
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Commence is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
  
== Welcome to Commence On Demand ==
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See '''[[CRM_Help:About|what's new in Commence CRM]]''' for release notes and links to additional CRM Resources.  
Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
 
  
This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
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Browse the guides below to learn about all the features in your Commence CRM solution.
  
==Commence On Demand Administration Guide==
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== Help for CRM Administrators ==
* [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence OnDemand Admin Guide]
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Commence is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
These topics describe the tasks performed by the system administrator such as data administration, user profiles creation, passwords management, security rights definition and module settings.
 
  
To quickly configure your instance of On Demand, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
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* [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence Admin Guide]
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These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.
  
== Commence On Demand User Help ==
 
* [http://staging1.commenceonline.com/mediawiki/index.php/Commence OnDemand User Help]
 
These topics are designed for the end user.  They provide an overview of the system and instructions for performing many of the most common operations.
 
  
To quickly begin using your instance of Commence On Demand, reference the '''[[Getting Started]]''' and '''[[DigitalDashboard]]''' sections.
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== Help for CRM Users ==
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An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard|CRM Dashboard]]''' sections.
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* [http://staging1.commenceonline.com/mediawiki/index.php/Commence User Help]
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These topics are designed for the end user.  They provide an overview of the CRM system and instructions for performing many of the most common operations.

Latest revision as of 19:29, 18 March 2021

Welcome to Commence

Commence is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.

See what's new in Commence CRM for release notes and links to additional CRM Resources. 

Browse the guides below to learn about all the features in your Commence CRM solution.

Help for CRM Administrators

Commence is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence, follow the steps in the Getting Started and Updating your Company Profile sections.

These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.


Help for CRM Users

An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the Getting Started and CRM Dashboard sections.

These topics are designed for the end user. They provide an overview of the CRM system and instructions for performing many of the most common operations.