Email/HowtoRespondtoaReceivedMessage

From Commence CRM-Help

While reading an email message you may wish to respond to the sender. Simply click on the “Reply” button. A normal “Com-pose Email” dialog will appear. However, this dialog already has the “To”, “From” and “Subject” fields filled in. Also, as a refer-ence to the recipient, the current email is copied into the mes-sage field. Simply compose your reply in the same manner as normal, then click on the “Send” button to send your reply.


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1. To reply to an email you are reading, click on the “Reply” button.
2. Type your reply in the message area in the normal manner.
3. Click on the “Send” button to send your reply.