Documents/How to Add a Document
From Commence CRM-Help
You can attach documents directly to an account or lead, or upload a file directly to the Documents library without attaching it to any company.
- Starting from the Documents tab, select the folder where you wish to add the document. Click New.
- Starting from the Accounts or Leads tab, open the company detail and go to the Related Info section below. Where it says ‘Select a related view’ choose Documents from the drop-down. Click the New Document button.
The “Upload File to Fileserver” dialog will appear. Complete the information fields below, then click on the “Save and Close” button to upload the document.
- Document: Click on the “Browse” button to locate and select the document on your PC.
- Title: Enter a brief summary of the document in the Title field. This field is mandatory.
- Description: Put more details in the Description. This field is mandatory.You may enter the same information as Title.
- Show in Customer View: Select "Yes"
- Company News: Select "Yes" if you want the document to appear on everyone’s dashboard
Return to Documents