Difference between revisions of "Support/How to Create a New Ticket"

From Commence CRM-Help

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Add a new Ticket by clicking on the “New” button on the Sup-port screen and filling in information on the dialog, which ap-pears.
 
Add a new Ticket by clicking on the “New” button on the Sup-port screen and filling in information on the dialog, which ap-pears.
 
  
Step-by-Step
 
  
1. From the Support screen, click on the “New” button.  The “New Ticket” dialog will appear.
 
  
2. Fill in information on the “New Ticket” dialog
+
[[File:image004.gif|left]]
  
3. Click on the “Save and Close” button to add this item.
+
 
 +
 
 +
 
 +
::::::'''''Step-by-Step'''''
 +
 
 +
[[File:image050.gif|left]]
 +
::::::::1. From the Support screen, click on the “New” button.  The “New Ticket” dialog will appear.
 +
 
 +
::::::::2. Fill in information on the “New Ticket” dialog
 +
 
 +
::::::::3. Click on the “Save and Close” button to add this item.

Revision as of 06:57, 17 September 2012

Add a new Ticket by clicking on the “New” button on the Sup-port screen and filling in information on the dialog, which ap-pears.




Step-by-Step
Image050.gif
1. From the Support screen, click on the “New” button. The “New Ticket” dialog will appear.
2. Fill in information on the “New Ticket” dialog
3. Click on the “Save and Close” button to add this item.