Email/HowtoForwardaReceivedMessage

From Commence CRM-Help

While reading an email message you may wish to forward the message to another recipient. Simply click on the “Forward” but-ton. A normal “Compose Email” dialog will appear. However, this dialog already has the “From” and “Subject” fields filled in. Also, the current email is copied into the message field. Enter the intended recipient’s email address in the “To” field. If you wish, you may add a note to the recipient by typing in text above the existing message. Then click on the “Send” button to forward this message to your recipient.


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1. To forward an email you are reading to another re-cipient, click on the “Forward” button.
2. Enter the intended recipient’s email address in the “To” field.
3. If desired, you may type an additional note to the recipient.
4. Click on the “Send” button to forward the message