Leads/How To Import Leads From a List

Before importing a list of leads, make sure the file of leads to be imported is available to your system: on your hard drive, on a CD ROM, etc.

1. Click the Leads module.

2. Click the New button to begin the import process. The Data Import: Step 1 dialog displays.

3. In the Import To: field select either New Lead List or choose a pre-existing list from the drop down menu.

4. If creating a new list, enter the new title in the List Name field and add a description.

Note: By default, the list owner is the person who is performing the import. The ownership of the list you are creating, as well as all leads imported into the list, can be changed after the list has been created.

5. Click the Next button.

6. The field separator for a CSV type of file is a comma. Enter a “,” for field separator in the blue box.

The line separator for the CSV type list is a line. Select the box for a line return as your line separator.

Select whether your source list has a header row.

Click on the “Browse” button to select the marketing list to import.

Choose the validations whether you would like to Merge or Allow Duplicates in the import.

Select any Auto Assignment Rules you may have created to presort accounts by specific rules. (e.g., all Leads in Illinois will be assigned to Account Manager = Bill Fox)

Select a Saved Mapping (if you have saved the mapping from a previous list with the same order to the header row).

Click on the “Next” button

Match the imported fields on the left with the CRM On-Demand fields. You may also enter default values on the far right.

If you have multiple lists to import with the same format, you can check the circle to the left and assign a default-mapping name for use on future imports.

Click on the “Next” button to begin the import process.

Note: It is VERY IMPORTANT NOT to do any actions with On-Demand until the import process is complete. Once the list has been imported you will be prompted “Import Successful” and you will receive the total amount of im-ported leads.

19. Click on the “Close” button to return to the application and begin working with your imported data.