From CommenceCRM-Help
Jump to: navigation, search
Line 6: Line 6:
  
 
[[File:image004.gif|left]]
 
[[File:image004.gif|left]]
 +
  
 
::::::'''''Step-by-Step'''''
 
::::::'''''Step-by-Step'''''

Revision as of 16:53, 15 September 2012

While viewing the contents of an email folder, you may open an email by clicking it.

Note: The “Open” and “Closed” envelope icons will indicate which emails have been read (open) and which have not been read (closed).



Step-by-Step
Image108.gif
1. Go to the Email module screen by clicking on the Email module tab.
2. Click on a folder in the email module actions panel (such as “Inbox”) to view a list of emails in that fold-er.
3. If desired, review the envelope icons to see which emails have been read (open envelope) and which have not been read (closed envelope).
4. To read a specific email, click on that email in the list and the email contents will appear in a dialog on your screen.