Commence CRM Help - Revision history

J.collier: /* Welcome to Commence CRM */

2021-03-18T19:29:48Z

Welcome to Commence CRM

J.collier: make release notes link more prominent

2013-08-22T17:03:01Z

make release notes link more prominent

J.collier: /* Welcome to Commence On Demand */

2013-06-07T17:32:07Z

Welcome to Commence On Demand

J.collier: /* Welcome to Commence On Demand */ moved Introduction link to this page

2013-06-07T17:30:35Z

Welcome to Commence On Demand: moved Introduction link to this page

J.collier: removed old release announcement. added link to About CRM Help for all release notes.

2013-06-07T17:06:30Z

removed old release announcement. added link to About CRM Help for all release notes.

J.collier: /* Commence On Demand User Help */ replace Digital Dashboard with CRM Dashboard

2013-05-28T19:01:22Z

Commence On Demand User Help: replace Digital Dashboard with CRM Dashboard

J.collier at 17:21, 18 December 2012

2012-12-18T17:21:08Z

J.collier at 17:20, 18 December 2012

2012-12-18T17:20:33Z

J.collier: /* Welcome to Commence On Demand */

2012-12-18T17:19:15Z

Welcome to Commence On Demand

J.collier at 16:58, 18 December 2012

2012-12-18T16:58:58Z

@@ Line 1: / Line 1: @@
-= Welcome to Commence On Demand =
+= Welcome to Commence =
-Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
+Commence is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
   See '''[[CRM_Help:About|what's new in Commence CRM]]''' for release notes and links to additional CRM Resources.
@@ Line 7: / Line 7: @@
 == Help for CRM Administrators ==
-Commence On-Demand is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence On Demand, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
+Commence is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
-* [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence OnDemand Admin Guide]
+* [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence Admin Guide]
 These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.
@@ Line 16: / Line 16: @@
 An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard|CRM Dashboard]]''' sections.
-* [http://staging1.commenceonline.com/mediawiki/index.php/Commence OnDemand User Help]
+* [http://staging1.commenceonline.com/mediawiki/index.php/Commence User Help]
 These topics are designed for the end user.  They provide an overview of the CRM system and instructions for performing many of the most common operations.

← Older revision		Revision as of 17:03, 22 August 2013
Line 2:		Line 2:
	Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.		Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.

−	~~== About CRM Help ==~~
−	This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
	See '''[[CRM_Help:About\|what's new in Commence CRM]]''' for release notes and links to additional CRM Resources.		See '''[[CRM_Help:About\|what's new in Commence CRM]]''' for release notes and links to additional CRM Resources.

@@ Line 1: / Line 1: @@
 = Welcome to Commence On Demand =
 Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
 == About CRM Help ==

@@ Line 1: / Line 1: @@
 = Welcome to Commence On Demand =
 Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
 == About CRM Help ==
@@ Line 9: / Line 11: @@
 == Help for CRM Administrators ==
-To quickly configure your instance of Commence On Demand, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
+Commence On-Demand is customizable and offers extensive reporting and graphical analysis. To quickly configure your instance of Commence On Demand, follow the steps in the '''[[Getting Started]]''' and '''[[Updating your Company Profile]]''' sections.
 * [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence OnDemand Admin Guide]
@@ Line 16: / Line 18: @@
 == Help for CRM Users ==
-To quickly begin using your CRM, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard|CRM Dashboard]]''' sections.
+An intuitive set of ready to use applications automates many aspects of your business from sales to customer service. To quickly begin using your CRM, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard|CRM Dashboard]]''' sections.
 * [http://staging1.commenceonline.com/mediawiki/index.php/Commence OnDemand User Help]
 These topics are designed for the end user.  They provide an overview of the CRM system and instructions for performing many of the most common operations.

@@ Line 1: / Line 1: @@
-Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in  '''[[Release Notes V5.1.36]]'''.
+= Welcome to Commence On Demand =
-== Welcome to Commence On Demand ==
+== About CRM Help ==
-Commence On Demand is a cloud-based Customer Relationship Management (CRM) solution that provides you with the ability to capture, track, manage and share vital customer information with the people and departments that need it to efficiently do their jobs.
+This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
-This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
+== Help for CRM Administrators ==
 * [http://staging1.commenceonline.com/mediawiki/index.php/CommenceOnDemandAdminGuide Commence OnDemand Admin Guide]
-These topics describe the tasks performed by the system administrator such as data administration, user profiles creation, security rights definition and module settings.
+These topics describe the tasks performed by the system administrator such as creating user profiles, data security rights, customizing fields for each module, and importing data.
-== Commence On Demand User Help ==
+== Help for CRM Users ==
 * [http://staging1.commenceonline.com/mediawiki/index.php/Commence OnDemand User Help]
-These topics are designed for the end user.  They provide an overview of the system and instructions for performing many of the most common operations.
+These topics are designed for the end user.  They provide an overview of the CRM system and instructions for performing many of the most common operations.

← Older revision		Revision as of 19:01, 28 May 2013
Line 16:		Line 16:
	These topics are designed for the end user. They provide an overview of the system and instructions for performing many of the most common operations.		These topics are designed for the end user. They provide an overview of the system and instructions for performing many of the most common operations.

−	To quickly begin using your instance of Commence On Demand, reference the '''[[Getting Started]]''' and '''[[~~Digital~~ Dashboard]]''' sections.	+	To quickly begin using your instance of Commence On Demand, reference the '''[[Getting Started]]''' and '''[[CRM_Dashboard\|CRM Dashboard]]''' sections.

← Older revision		Revision as of 17:20, 18 December 2012
Line 4:		Line 4:

	This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.		This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
−
−
−	~~== What's New ==~~

	Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in '''[[Release Notes V5.1.36]]'''.		Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in '''[[Release Notes V5.1.36]]'''.

← Older revision		Revision as of 17:19, 18 December 2012
Line 4:		Line 4:

	This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.		This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.
		+
		+
		+	== What's New ==

	Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in '''[[Release Notes V5.1.36]]'''.		Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in '''[[Release Notes V5.1.36]]'''.

← Older revision		Revision as of 16:58, 18 December 2012
Line 5:		Line 5:
	This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.		This wiki is designed to help you to become familiar with Commence On Demand − its core functionality, and how quickly you can begin to manage the information you need to build long-lasting customer relationships.

−
−	~~== What's New ==~~
	Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in '''[[Release Notes V5.1.36]]'''.		Before year end we will be introducing an enhanced version of the Commence CRM solution. Learn about the new features in '''[[Release Notes V5.1.36]]'''.